Frequently Asked Questions
Everything you need to know about your order and the Aloha spirit.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Domestic shipping within the US usually takes 3-7 business days, while international orders may take 10-21 business days depending on the destination.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain items like surfboards and clearance goods are final sale.
How do I know which size to order?
We provide a detailed size guide on every product page. Since our apparel ranges from performance surf wear to lifestyle streetwear, we recommend checking the specific measurements for the best fit.
Do you ship internationally?
Yes, we ship T&C Surf Designs gear worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order weight.
How can I track my package?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.